Clove Shoes Return Policy: Comprehensive Guide

Return policy


CLOVE SHOES RETURN POLICY Items may be returned or exchanged within 30 days of delivery. Exchanges are free of charge! For returns, we assess a return shipping fee (listed in the table below), which is deducted from your refund.

Read on for four tips to follow when sending back an online return.

  • Read the store’s return policy.
  • Keep the original packaging.
  • Take photos of any damage or defects.
  • Start the return process ASAP.

When we buy a product that does not match our expectations, we feel unsatisfied. That is why we need to return the product for which we have waited so long. Therefore, we must know the return policy properly when buying something from a company. The Clove Shoes Return Policy is no exception.

Clove is a famous shoe manufacturing brand in America. Joe Ammon set up the company in 2018. It is headquartered in Philadelphia, Pennsylvania, in the United States.

Let’s learn about the Clove Return Policy in detail




Clove is always happy to allow customers to return their shoes within 30 days from the date of purchase. The product must be new in condition. Not only that, but you can also exchange your shoes if you want. Clove has a partnership with Happy Returns so that you can get a hassle-free return and exchange experience.


Clove only bears the return shipping and shipping on your new order for exchanges. Clove Shoes Return Policy is not only a written system but also fruitful regulations to raise the revenue of a brand as well as the trust of the customers. A return policy will help you to prevent wasting additional money. As per the return policy, you can be able to get a refund or an exchange. You must remember that Clove does not accommodate refunds for your original shipping cost, whether you are exchanging or returning a product.


For returns, Clove bears the up-front cost of the return shipping, but they charge $10 as a restocking fee, which will be deducted from your final refund amount.


Returns Procedure


We at Clove Technology believe that you will be completely satisfied with your purchase. If however, you think that you have received a faulty/incorrect product, or have simply decided that a product is not for you, we request that you call or e-mail us. In the case of faulty products or CLOVE, SHOES RETURN POLICY, we can often resolve the problem over the phone or by e-mail.

How to Book a Return?


A return authorization form must be issued before any goods can be returned. In the event goods are returned to us without a valid return authorization form, they may be refused.


If a product does need to be returned please contact us and we will create a return authorization form. This will be sent to you by email and will contain a return reference number which needs to be stated when corresponding with us regarding your return.


Alternatively, products can be booked in for Return using your Clove Technology account.


  • Login into your account using the “My Account” section
  • Navigate to the “Orders” tab within your account
  • Click the “Return” button under the appropriate order
  • Select the items to be returned by selecting the checkbox for the relevant product(s)
  • Enter any notes in the box provided and click the “Submit Return Form”
  • Please allow 24 hours for a response. This may extend to 72 hours over weekends and public holidays


A Clove Shoes Return Policy will be issued to you by email, once the request has been dealt with.


How to make Clove shoe return for U.S. customers


If you want to return your Clove shoes, you have to visit their returns centre. You will get two options: you may either return the shoes by mail by using a prepaid shipping label or visit a Happy Returns return centre location to drop off your return physically.

After receiving your return and processing your refund, they will send you an email. You will be responsible for paying a charge of $10 as a restocking fee for returns.

How to make Clove shoe return for Canadian Customers


If you want to return your Clove shoes, you have to visit their returns center to get a prepaid shipping label for your return. They will send you an email as soon as they receive your return and process your refund. You will be responsible for paying a charge of CAD 15 as a restocking fee for returns.

How much does Clove charge for Return Shipping?


Clove charges a $10 restocking fee for U.S. returns and CAD 15 for Canadian returns.

How to receive a refund from Clove?


Clove will process your refund as soon as your return is scanned into their system. If you return your shoes using a Happy Returns bar, you will get a refund at that time. Otherwise, you have to wait for 7-10 business days until your financial institution processes your refund. They will issue a refund in the form of your original purchase.

How to exchange my Clove shoes?


Customers have to visit their returns centre to exchange an item. You have to select your preferred size and color, and then you will get two options to return your product. You may return your product by mail using a prepaid shipping label or drop them off

Physically at a Happy Returns return bar. They will ship back your new order as soon as they receive your return.

You have to return the product and get a refund. Then you must order a new product as per your choice or size.

Does Clove have a Warranty?


Clove has a Fit Guarantee Policy that allows customers to return their products within 30 days of purchase if they are not happy with the fit of their Clive shoes.



Products returned as faulty are dealt with depending on the time at which they are returned.

Customers can reject faulty goods and request a refund or replacement within 30 days from the date of delivery. Goods need to be returned to us within 30 days from the date of dispatch to qualify for the same resolution.

Where a customer rejects goods and claims a refund, this will be completed within 14 days of the agreement by us. In most cases, however, the refund will be provided within a significantly shorter amount of time.

If you are returning a phone to us within the initial 30 days we would ask that it is returned with all accessories, documentation, and packaging including the box inners. Failure to return phones in an acceptable condition may cause delays in the processing of your goods.



We have provided all the details about the clove Return Policy. We recommend before purchasing anything from Clove. You must know their return policy.